Remote Support
Need a Nerd Wellington can help you by visiting you at your home or place of work, or we can access your computer remotely.
Remote support is a cost effective and secure means of trouble-shooting a computer or laptop problem. We use a secure connection that can’t be opened without your permission and closes when you ask it to. Once a remote session is completed, it can’t be re-opened. Everything is done with your permission.
It’s important to note that while remote service can work really well for a computer problem, it does require these things:
- That you have a good internet connection for us to connect with
- that your computer can be turned on. If your computer won’t turn on then we can’t access it.
- that the problem is with your computer and not some other problem like your wifi, router
Need a Nerd Wellington can help you by visiting you at your home or place of work, or we can access your computer remotely.
Remote support is a cost effective and secure means of trouble-shooting a computer or laptop problem. We use a secure connection that can’t be opened without your permission and closes when you ask it to. Once a remote session is completed, it can’t be re-opened. Everything is done with your permission.
It’s important to note that while remote service can work really well for a computer problem, it does require these things:
- That you have a good internet connection for us to connect with
- that your computer can be turned on. If your computer won’t turn on then we can’t access it.
- that the problem is with your computer and not some other problem like your wifi, router
